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Customer Support

CheckFree support experts are available to assist you with installation of new software systems to late-night questions about electronic billing, payments, reconciliation and compliance.

Browse through our alphabetical product list for the customer care information specific to your needs:

Product Customer Service
CheckFree Web

(888) 243.2509, Option 3
checkfreebillpay@customercenter.net
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET

CheckFree Web for Small Business (888) 243.2509, Option 3
checkfreebillpay@customercenter.net
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
MyCheckFree.com (888) 243.2509, Option 5
checkfreebillpay@customercenter.net
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
Account Balance Transfer (ABT) (888) 243.2509, Option 1 
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
APECS (MF/Multi-Tier) (800) 777.1454
ARP/SMS (800) 777.1454
CheckFree APL (888) 457.2437
CheckFree Frontier (800) 777.1454
CheckFree Payment

(888) 243.2509, Option 2
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET

e-Advance (888) 243.2509, Option 2
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
e-Money (800) 227.1795
FUND Xpedite (800) 777.1454
IRS (MF/Multi-Tier) (800) 777.1454
LCR (800) 777.1454
Microsoft Money (Bill Payment) (888) 243.2509, Option 4
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
Quicken (Bill Payment) (888) 243.2509, Option 6
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET
(888) 243.2509, Option 7 (tech support)
Mon-Fri, 8 a.m.-9 p.m. ET
Sat-Sun, 8 a.m.-5 p.m. ET

CheckFree Club Manager (formerly RCM Solutions)

(800) 922.7898
RECON (800) 777.1454
RRS (800) 777.1454
TradeFlow TPM

+44 (0) 20 7621 5353 (domestic and international) 

 
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